ChatNiaga
Customer history, tags and order records directly tied to WhatsApp conversations.
Auto-responses, intent recognition and conversational upsells in English, BM and Manglish.
Generate payment links and invoices inside chat (FPX, DuitNow, eWallets, Stripe).
Integrate local couriers and update customers with live tracking messages.
Weekly insights: sales, response times and customer behaviour.
Pricing made for Malaysian micro and small businesses — simple tiers and add-ons.
Take orders via WhatsApp, send payment links, and automate delivery updates — reduce phone calls and order errors.
Manage Shopee/Instagram customers, automate shipping and follow-ups to improve repeat purchases.
Accept bookings, collect payments, and send reminders — all through WhatsApp message flows.
Handle enquiries, track layaway orders and maintain simple CRM without extra software.
Basic chat automation & contact management.
Full automation: payments, tracking, analytics.
API access, multi-agent and priority support.